Our first step is to get an aerial view of all the different functions in your business and their performance.
We’ll run through a series of questions designed to pinpoint operational challenges & opportunities based on industry benchmarks and best practices.
After processing over 1,000,000 service requests and working with the fastest growing Field Service companies, we know exactly where to look!
Once we’ve uncovered areas for improvement, we’ll dive deep into the data and crunch all the numbers for you.
We’ll analyze Service Levels, employee productivity & churn, customer feedback, backlogs, SOPs, technology stack, etc.
There won’t be any guessing. All insights and recommendations will be backed by data.
Now that we know where all the opportunities are and it’s prioritized it by impact on ROI, we’ll build you a detailed plan that showcases our recommendations and action steps to achieve the proposed operational improvements.
You’ll have it all laid out in front of you to help you make the decision whether or not you’d like our help with implementing the plan and building your remote team.